Due to inclement weather, Conch Tour Train will be closed Tuesday, September 27. The Conch Train Gift Shop and Stop C will be closed due to construction until further notice. We apologize for the inconvenience.

The World-Famous Conch Tour Train
  buy tickets  
  Buy Conch Tour Train
Tickets Online & Save.

> Go to Savings & Tickets
watch our video
> Learn more about one of Florida's most popular attractions!
satisfaction guarantee
> Learn about our Satisfaction Guarantee
> Read our Guest Reviews
> Sign up to Receive our Latest Deals
> Read our Most Frequently Asked Questions
  Sustainable Shore Excursion Bronze Award  
  florida attractions association  
  Trusted Tours Member
Click to Verify

We are committed to offering our guests the best vacation “experience” in the industry. Our belief in the quality of our products is so strong we offer a 100% Satisfaction Guarantee. If you are dissatisfied with any of our tours or attractions, please contact us and we will refund your money. Terms and conditions apply and are listed below.

Guest Relations: 1-800-TOUR-HTA

Unused tickets are non-refundable
Tickets that have not been used are non-refundable; they remain valid for twelve (12) months from the date of purchase. However, due to disruptions in travel/tour plans caused by the Coronavirus event, until further notice, we are amending our refund policy on unused tickets as follows: Unused tickets purchased prior to 3/22/2020 can be exchanged for an eVIP Pass that is valid to use for 2 years from the issue date and can be used for admission to any of the tours & attractions listed on the front of the Pass in any of the 7 cities where we operate. Unused tickets purchased after 3/22/2020 are non-refundable.

Date and time specific tickets are non-refundable
Due to limited seating availability, date and time specific tickets are non-refundable if not used on the reservation date (no show). You may reschedule up to 24 hours in advance of tour time by calling the location tour and attraction operation directly.

Promotional tickets (free, add-on, or VIP tickets)
Promotional tickets may be used any time within the following twelve (12) months, from the date of purchase. FREE or promotional “ADD-ONs” have no monetary value and are not refundable.

Discounted packages
If you purchased a discounted tour or attraction package containing two or more products and were dissatisfied with one of the products we will refund that portion of the package at the discounted attraction rate under our 100% Satisfaction Guarantee.

If your eTicket looks like the below and was purchased through our website, Trusted Tours & Attractions website or by phone and you are requesting a refund, click here.

picture of e-ticket

bottom of frame


black bar
  conch tour train logo  

Conch Train | Our Company | Our Tour | Key West Map | Our Guarantee | Rates & Reservations
Contact Us | How Tour Works | Groups & Charters | Schedules | Meet Cast | Locals & Events
Download Brochure | Pictures | Legends | Key West Attractions | Hotels | In the News
Activities | Kids Corner | FAQs | Reviews | For Cruise Guests
E-newsletter | What is a Conch? | Environment | Conch Train Social Media
Terms & Conditions
| Privacy Policy

  trusted tours logo  

This website uses an ADA accessibility tool. View our ADA Accessibility Policy.
Historic Tours of America®, 201 Front Street, Key West, Florida 33040
Copyright © Historic Tours of America, Inc.

Seating aboard vehicles operated in interstate or foreign commerce is without regard
to race, color, creed, or national origin in accordance with Title 49 CFR 374.103.

conch tour train logo