At Conch Tour Train, we work hard to provide a fun, informative vacation experience for all of our guests. We want you to relive history as our expert train engineers share with you the stories of the people and places that make up the great history of Key West.
Because we believe so strongly in the quality of our Key West tour, we offer a 100% money back guarantee with no questions asked. If you are dissatisfied with your tour experience for any reason, contact our Customer Service Center and we will refund your money.
We appreciate your business and strive to offer you the best vacation experience.
Go to Conch Tour Train ticket refunds.
Holiday Tour: If you need to cancel or change your tour reservation, you are required to do so 24 hours in advance. No cancellations or refunds will be made 24 hours prior to tour departure.