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| Where do the tours start? |
| Tours begin at 303 Front Street. You can also begin your tour at our Flagler Station Historeum at 901 Caroline Street. If you board at this location, when you arrive in Mallory Square you will transfer to another vehicle to complete your train tour. |
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| What time do the tours start? |
| Tours depart daily beginning at 9:00am from our Front Street location. |
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| What is the last tour of the day? |
| The last tour departs Front Street at 4:30pm. |
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| Are you open every day? |
| We are closed the last Saturday in October for Fantasy Fest. |
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| How often do your tours depart? |
| Train tours will depart at least every 30 minutes. If the vehicles fill sooner, they will leave sooner. |
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| How long is your tour? |
| The conch tour train tour is a 90-minute fully narrated tour of the historic area of the island. |
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| Do you make any stops? |
| There is a rest break half-way through the tour, where you can find refreshments and use the restrooms. You will re-board the same train to continue your tour. The second stop is at the Flagler Station Historeum. You can disembark the train, take a complimentary tour of the Historeum, and explore the Historic Seaport area, then catch a later train to complete your tour. |
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| What does the tour focus on? |
| The tour focuses on Old Town Key West and its history. |
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| Where do I park? |
Parking on a 2 mile by 4 mile island can be difficult. We offer complimentary parking at 3840 North Roosevelt Blvd, along with a shuttle to take you downtown to begin your tour. The last shuttle back to your car is at 6:30pm.
The city Old Town Garage is located at the corner of Grinnell Street and Caroline Street, directly across from the Flagler Station Historeum. There are private parking lots and on-street metered parking throughout the city. |
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| What are your prices? |
| Please refer to our Key West Tickets section, and don’t forget to ask CASTmembers about cost saving Key West Packages. |
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| Are your trains available for private tours or transportation? |
| Yes! Make your event memorable by chartering a World Famous Conch Tour Train. Please see our page on Groups and Charters for additional information. |
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| Can I bring my stroller on board the train? |
| Yes, we can accommodate strollers but they must be collapsible and will be stored up front with the conductor. Strollers in the aisle ways would constitute a safety hazard. |
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| Are your trains handicap accessible for individuals with wheelchairs and motorized scooters? |
Yes, we do have some trains with ramps that can accommodate scooters and/or wheelchairs. We are happy to provide this service, but ask for a few small accommodations to allow us to do so with the utmost safety and minimal impact on other guests utilizing our service.
We request that you give us as much notice as possible as to your arrival date and the time you’d like to take the tour (24 hours preferred). This will assure that a properly equipped vehicle will be made available for your use. Please arrive at Mallory Square location at 302 Front Street no less than 15 minutes prior to your departure time so that we can accomplish the loading process smoothly and safely. |
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